Privacy Policy

Who We Are

Information We Collect

Information You Give Us

• Contact details: Name, phone number, email address, and the address of the property to be serviced.
• Service details: The pests or problems you're having, property type, and any notes, photos, or messages you send us.
• Scheduling & billing details: Appointment times and payment information. Payments are handled securely via our authorized payment processor. We do not store full card numbers on our Website.
• Reviews or feedback: Feedback you choose to share with us.

Information Collected Automatically

• Device & usage data: IP address, browser type, pages visited, time spent, and referring website.
• Location data: Approximate location based on your IP address.
• Cookies & tracking: Cookies and similar tracking technologies (see Section 4).

Phone Calls

Calls to our business number may be recorded or tracked for quality and training purposes. You will be notified at the start of any recorded call.

How We Use Your Information

• To respond to your requests, provide quotes, and book appointments.
• To deliver pest control services, send appointment reminders, and follow up after service.
• To process payments securely and keep accurate business records.
• To send service updates and, where you have agreed, marketing messages. You can opt out at any time.
• To improve the Website, analyze visitor behavior, and measure advertising performance.
• To protect against fraud, spam, and to comply with legal obligations.

Cookies and Analytics

The Website uses cookies and similar tools to operate correctly and analyze user interaction. We utilize tools such as Google Analytics, Google Tag Manager, Google Ads, Meta Pixel, call-tracking software, Google Maps embeds, and reCAPTCHA.

You can block or delete cookies in your browser settings, though some website features may not function properly without them.

Google Analytics collects usage data to help us improve user experience. You can learn more about how Google handles data at policies.google.com/technologies/partner-sites and opt out using the Google Analytics Opt-out Browser Add-on.

How We Share Information

We do not sell your personal information. We may share it strictly with:

• Service providers: Trusted partners assisting with website hosting, email tools, CRM software, payment processing, and call/text services. They are bound to use your data only for our business needs.
• Advertising & analytics partners: To measure and optimize our marketing efforts.
• Legal authorities: When required by law or to protect our rights, safety, and property.
• Business transitions: A buyer or successor in the event of a company sale or restructuring.

Text Messages and Email

If you provide your phone number and opt in to receive text messages, we will send appointment confirmations, service updates, and promotional alerts. Message frequency varies, and standard message & data rates may apply.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link present in each email footer.

How Long We Keep Information

We retain your personal information only as long as necessary to fulfill service delivery, comply with tax and legal regulations, resolve disputes, and enforce our service agreements.

Security

We maintain robust technical and administrative safeguards to protect your personal data. However, no digital transmission over the internet or storage system is 100% secure, so absolute security cannot be guaranteed. Contact us immediately if you suspect any security breach.

Your Choices and Rights

• Request access to, correction of, or deletion of your personal data.
• Opt out of marketing communications, texts, and promotional emails at any time.
• Manage cookie tracking preferences directly through your browser settings.

To exercise any of these rights, reach out to us at info@supremeokpestexterminators.com or call (405) 584-6244. Identity verification may be required.

Children's Privacy

Our services and website are not directed toward children under the age of 13. We do not knowingly collect personal details from minors. If you believe a child has submitted information to us, please notify us so we can remove it immediately.

Links to Other Websites

Our Website may feature links to external websites, including our Google Business Profile and online review platforms. We bear no responsibility for the privacy practices of external websites and advise reviewing their respective policies.

Changes to This Policy

We may periodically update this Privacy Policy. The "Last updated" date at the top reflects the most recent revision. Significant updates will be accompanied by a prominent notice on our Website.